Frequently Asked Questions
Everything you need to know about our products, services, payment methods, and support. Can't find your answer? We're happy to help via our contact page.
Digital Products
We offer a range of digital products and tools designed and built in-house. Each product's details are shown on its own page within Digital Resources.
The product is delivered as soon as payment is confirmed. PayPal and crypto gateway payments are confirmed automatically within minutes, while manual payment via local wallets is confirmed after reviewing proof of payment within the short window shown at checkout.
Services
Yes, alongside our ready-made products we offer development and customization services based on client needs — reach out via the contact page.
Yes, we regularly work on existing projects — reviewing, restructuring, or extending them with a clean, scalable architecture.
Payment
We accept international payment via PayPal, cryptocurrency (USDT and others) through automated approved gateways, alongside local payment within Yemen via a number of approved wallets. Additional direct card payment gateways are coming soon.
PayPal and automated crypto gateway payments are confirmed automatically as soon as they're completed. For local wallet payments, you upload proof of payment through the site, and our team reviews it and confirms the order manually.
Yes, in specific cases outlined in our Returns Policy — such as the product not matching its description, or an unresolved technical issue.
Downloads
All your purchases and downloadable products appear in your account dashboard after logging in.
Support
You can reach us directly via the contact page, and our support team will respond as soon as possible.
Accounts
You can create an account directly from the registration page using your email or your Google account.
Use the "Forgot Password" link on the login page, and you'll receive a message to safely reset it.
Subscriptions
Renewal depends on the payment method used at signup — check your subscription details in your account dashboard to confirm its renewal status.
Privacy
Yes, we take reasonable technical measures to protect your data, and we do not share it with any third party for marketing purposes.
Orders
You can track any order's status from the "My Orders" section in your account, and you'll get notified when its status changes.
Security
Contact us immediately via the contact page, and we recommend changing your password right away as a precaution.